Job Description

Regional Resident Services Specialist

Department:Resident Services
Community:Sagora Senior Living - Houston
Location:Houston, TX

The Regional Resident Services Specialist will provide regional clinical support to our Assisted Living and Memory Care community management in south Texas in order to refine, standardize, and enhance our ability to provide outstanding resident care at all of our communities that provide care services for our senior residents.

Sagora Senior Living is one of the top 50 senior housing operators in the United States offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks. 

If you are looking for a rewarding position and a great company culture, we urge you to apply!



  • Receiving and reviewing all AL/MC resident issue or incident reports.
  • Conducting analysis to identify common themes, issues or trends.
  • Reporting to regional management at monthly conference calls any best practice suggestions or training that will assist to reduce frequency and severity.
  • Planning and leading monthly training conference call for nursing department supervisors.
  • Assisting Regional Directors in the creation, implementation, and maintenance of nursing policies and procedures in order to increase consistency across the company when possible.
  • Traveling to communities (south Texas) to evaluate and recommend changes to processes, procedures, or personnel within nursing and resident care departments.
  • Filling in temporarily as necessary with nurse delegation or nurse oversight when other options are not available.
  • Provide assistance and oversight on the preparation and response to state survey's and related resident care or nursing deficiencies.
  • Working with community resident services staff to ensure compliance with state regulatory requirements.
  • Work with Regional Management, Risk Management, Human Resources, to identify ways to reduce care or medication related liability.
  • Other duties as assigned.



  • Must have RN with 1+ years Regional Nurse experience.
  • Ability to travel nationwide with limited notice
  • Management experience
  • Excellent written and verbal presentation skills
  • Knowledge of Quality Indicators
  • Experience at handling state compliance issues and developing plans to address deficiencies
  • Computer literacy in MDS and care plan development
  • Experience in staff development and risk management
  • Exposure to and some experience with Medicare/Medicaid compliance issues
  • Experience in cost control and budget management
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online